Everything is built-in to ensure your AI agent feels as natural, responsive, and reliable as a human agent.

Speech
Emotion Detection

Understand and responds to customer's sentiment in real-time during conversations.

Ultra
Low latency

Optimized GPU inference, intelligent caching, low-latency audio streaming achieving 500ms response time.

Handle 
Interruptions

Just as a person knows when to stop speaking, so should your AI agent.

Multilingual
support

Create voice agents in your users’ tongues–English, Spanish, German, Hindi, Portuguese, and 100+ others.

Function
calling

We give your AI agent superpowers–booking appointments, data lookup, form-filling, and so much more.

1 Million+
concurrent calls

Carefully designed Kubernetes cluster with built-in scalability and high availability to ensure optimal performance.

Industry-Specific AI agents

Media

 Portfolio specialist

  • Supports devices, adding lines, setup accounts.





Travel

Claims specialist

  • Manage complaints and processing claims.

Banking

Account manager

  • Account balances, transfers, transactions and fraud.

Utilities

Support expert

  • Setup new accounts, process payments and outages.

Healthcare

Support expert

  • Drug cost estimation, and appointments.

Technology

Support expert

  • Qualification and scheduling appointments. 

Retail

Support expert

  • Manage post purchase issues on orders and refunds.

Telecom

Support expert

  • Setup new accounts and adding new lines.

Hospitality

Reservation specialist

  • Managing reservations, booking, and payments.

Entertainment

Events specialist

  • Tickets, booking, rescheduling and refunds.

Insurance

Policy specialist

  • Payments, renewal, address change and setting up accounts

Government

Regulation specialist

  • Setup appointments, conduct surveys, validate and approve applications.

Core integrations

No tech overhaul required—convrz seamlessly integrates with your current tech stack.

Achieve up to 50%

Call Deflection

with convrz voice AI agents

100% of
calls answered

Handle complex inquiries 24/7 on a large scale, managing increased volumes without extra overhead.

Increase 
revenue


Promptly handle all customer inquiries to boost engagement, trust, and retain business.

Exceptional
CX


Boost loyalty by reducing wait times, IVR durations, and misroutes for better CSAT/NPS scores.

Delighted 
agents


Reduce turnover by enabling agent breaks and focusing on impactful high touch tasks.

Global
reach


Offer support in more than 75 languages to boost customer service and extend market reach.

Boost
FCR


Cut repeat calls to save costs, enhance satisfaction, boost retention, raise revenue, and improve efficiency.

AI Voices That Are Indistinguishable from 

Human Speech

with convrz voice AI agents

Secured & compliant

Responsible AI

Platform you can trust

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